No. Cambio cars must be returned to the station or hvv switch point where the rental began. To end your rental correctly and avoid incurring additional costs, you must return the cambio car to the same cambio station or hvv switch point at the end of your journey and end the rental there.
FAQ
Yes, that is possible. You can book a cambio car for a maximum of 30 consecutive days.
The ‘MOIA Express’ option ensures that you reach your destination more directly and with shorter walking distances. You can see the pick-up and drop-off points before you book. This allows you to plan your route to the MOIA shuttle even better.
To end your rental, lock the bike at a StadtRAD station using the lock attached to the bike. To do this, push the red lever on the rear wheel all the way down. The rental will then end automatically.
Please note: If you park a StadtRAD outside a station or outside the service area, fees may apply. In this case, the bike will emit a visual and audible signal, and you will also receive a text message with a corresponding notification.
Cambio cars are covered by liability insurance. In the event of an accident, the maximum excess payable is €300 when using the hvv switch app.
The excess applies per claim.
You can view your active tickets in the menu bar under “Trips.” If you have an active booking, this area will be marked accordingly in the menu bar.
No, advance booking is unfortunately not possible at the moment.
However, we are working on adding this function in the near future.
Under the menu item “Trips” > “History,” you'll find all your completed trips. To view trip details, tap the corresponding booking. Here you'll see the voucher used and other information, such as the price you paid and the rental duration.
Yes, you must agree to these terms and conditions in order to participate in the test mode. They regulate the rights and obligations for the use of the beta function.
We have deliberately reduced the content to the necessary minimum.
You can book accessible MOIA rides via the hvv switch app. MOIA has special vehicles in its fleet that offer space for one wheelchair user and up to three other passengers. For wheelchair-accessible MOIA rides, boarding and alighting are as close as possible to the entered start and destination points in order to keep the distances to the shuttle short.
There are no additional fees for a ride in an accessible vehicle. By the way, you can request a wheelchair-accessible MOIA ride for someone other than yourself, such as a family member or friend.
MOIA accessible vehicles are equipped with an electro-hydraulic rear lift for wheelchair users and a special passenger door as an electric bus swing door with an illuminated step.
More information can be found here.