No matter where you want to go, everything is included: hvv switch bundles car sharing, e-scooters, e-shuttles and public transport in one app. Once you have registered, you can use various mobility services in Hamburg and the surrounding area - quickly and easily.
Rent vehicles, buy hvv tickets, check connections: hvv switch bundles Hamburg's mobility services in one app, simply, quickly and directly. Once you have registered, you can use all services - without having to create accounts with other providers. You will receive the invoices from us by e-mail. Everything and always mobile.
We also offer numerous advantages: With car sharing, you pay no parking fees in metered zones and hvv tickets are 7% cheaper with us than at the ticket machine*. And there are over 200 hvv switch points across the city where you can park and borrow a car.
*does not apply to weekly and monthly tickets
The service for hvv switch comes from a single source - our. So you don't have to call different hotlines and service centers. When you call us, please have your hvv switch customer number ready. You received this by e-mail when you registered in the hvv switch app.
E-mail: info@hvv-switch.de
Telephone: (040) 3288–6363 (landline charge)
Service times: Mondays to Fridays from 8:00 to 18:00
We have sorted many of your questions into categories and answered them in our FAQ.
Unfortunately, we cannot help directly with technical problems with our partners' vehicles. However, you can always get the contacts of our partners from our customer service.
The following tickets are available with hvv switch:
Germany ticket
You can get tickets in our app for 7% less than at the ticket machine. The discount does not apply to the hvv germany ticket, the weekly and monthly passes. If you plan a route in Google Maps, you can buy the corresponding hvv ticket directly via Google Maps in hvv switch.
A gigantic fleet of cars, e-scooters and e-shuttles just for you? Welcome to hvv switch! With us, you have access to MILES, SIXT share and Free2Move cars, VOI e-scooters and the MOIA shuttle service. Would you prefer to travel by bus and train? No problem - we also have the tickets.
A good 4000 cars can be booked in Hamburg via MILES alone. You also have access to them with hvv switch. The difference to other providers: here you are charged per kilometer, not per minute. Use is possible from 0.98 euros per kilometer, with a fee of 1 euro per trip.
You can find all the details about MILES at a glance in our FAQ. Or contact MILES directly.
We wish you a pleasant ride!
20 km/h fast and never a problem with parking spaces: With Voi's e-scooters, you can get around faster than on foot and still be fully flexible. hvv switch makes handling super easy: choose a vehicle, accept the terms and conditions, activate the service, start the rental and drive off. Voi e-scooters cost EUR 0.22 per minute plus a fee of EUR 1 per rental.
In our FAQ you will find all the important answers to your questions.
We wish you a pleasant ride!
With hvv switch and SHARE NOW, there is the right vehicle for everyone suiting your current needs - whether it's an electric car, small car, compact class, saloon or estate car. Using the car costs from 19 cents per minute. (as of 07/2024)
You can find all further information about the SHARE NOW service, business area, refueling and conditions in our FAQ. Or at SHARE NOW directly.
We wish you a pleasant ride!
MOIA is an environmentally friendly addition to your own car - and with a business area of around 320 square kilometers, it is the largest sharing service in Hamburg. The electric shuttles have been driving through the city since 2019, taking people who have a similar journey to their destination.
After entering the destination address in our app, you will be shown when a MOIA vehicle is available and where the shuttle will pick you up. You can book the ride for yourself or for several people. Children's rides are also possible; two child seats are available per shuttle.
MOIA is priced between a cab ride and the prices of the hvv.
You can find all further information about the MOIA service here.
We wish you a pleasant ride!
From a few minutes to 27 days: with hvv switch and SIXT share, you can rent a car near you at any time, whether it's an e-car, small car, compact class, saloon or estate car, always matching your current needs. Using the car costs from 9 cents per minute. With hvv switch you pay per minute, 200 km are included per trip.
The deductible in the event of damage is €950; for SIXT share Premium cars it is €1,500.
You can find all the details about SIXT share in our FAQ at a glance. Or at SIXT share directly.
We wish you a pleasant ride!
A good 4000 cars can be booked in Hamburg via MILES alone. You also have access to them with hvv switch. The difference to other providers: here you are charged per kilometer, not per minute. Use is possible from 0.98 euros per kilometer, with a fee of 1 euro per trip.
You can find all the details about MILES at a glance in our FAQ. Or contact MILES directly.
We wish you a pleasant ride!
20 km/h fast and never a problem with parking spaces: With Voi's e-scooters, you can get around faster than on foot and still be fully flexible. hvv switch makes handling super easy: choose a vehicle, accept the terms and conditions, activate the service, start the rental and drive off. Voi e-scooters cost EUR 0.22 per minute plus a fee of EUR 1 per rental.
In our FAQ you will find all the important answers to your questions.
We wish you a pleasant ride!
With hvv switch and SHARE NOW, there is the right vehicle for everyone suiting your current needs - whether it's an electric car, small car, compact class, saloon or estate car. Using the car costs from 19 cents per minute. (as of 07/2024)
You can find all further information about the SHARE NOW service, business area, refueling and conditions in our FAQ. Or at SHARE NOW directly.
We wish you a pleasant ride!
MOIA is an environmentally friendly addition to your own car - and with a business area of around 320 square kilometers, it is the largest sharing service in Hamburg. The electric shuttles have been driving through the city since 2019, taking people who have a similar journey to their destination.
After entering the destination address in our app, you will be shown when a MOIA vehicle is available and where the shuttle will pick you up. You can book the ride for yourself or for several people. Children's rides are also possible; two child seats are available per shuttle.
MOIA is priced between a cab ride and the prices of the hvv.
You can find all further information about the MOIA service here.
We wish you a pleasant ride!
From a few minutes to 27 days: with hvv switch and SIXT share, you can rent a car near you at any time, whether it's an e-car, small car, compact class, saloon or estate car, always matching your current needs. Using the car costs from 9 cents per minute. With hvv switch you pay per minute, 200 km are included per trip.
The deductible in the event of damage is €950; for SIXT share Premium cars it is €1,500.
You can find all the details about SIXT share in our FAQ at a glance. Or at SIXT share directly.
We wish you a pleasant ride!