Currently, users of our mobility partner SHARE NOW can use the charging infrastructure.
The hvv switch charging infrastructure can currently be used by all e-powered SHARE NOW vehicles.
The information on the partner websites will help you here. At https://www.share-now.com/de/de/faq/fueling-and-charging/ you will find the relevant information for charging the vehicles of our mobility partner SHARE NOW.
With the hvv switch charging infrastructure, there is no time limit for the charging process.
The hvv switch points may only be used by the affiliated mobility partners and their customers. The same applies to the charging infrastructure. Private users or non-affiliated mobility services can, for example, use the public charging infrastructure in Hamburg.
The pricing is up to the mobility partners. Please check the websites of the respective mobility partner for their conditions.
Our offer is aimed specifically at users who make use of car sharing. We have created the hvv switch points for this use. For users who own their own e-vehicle, the public charging infrastructure is available.
An overview of the current hvv switch points can be found here.
We will first equip the hvv switch points at the U/S transit stops, as these are particularly frequented. Afterwards we will start to equip the hvv switch points in the residential areas ("small" hvv switch points).
For more information on using the charging infrastructure for our mobility partner SHARE NOW, please visit https://www.share-now.com/de/de/faq/fueling-and-charging/. If you have any concerns, such as a missing charging cable, please contact the customer service of the mobility partner directly.
In case of technical difficulties with the charging station, please contact Stromnetz Hamburg at the toll-free number 0800/300 60 20 20. The hotline is available 24/7. Please note that Stromnetz Hamburg needs the charging point number. You can find it on the side above the charging station.
No. Direct towing is currently not possible. Please contact hvv switch customer service