We have integrated various systems into the hvv switch app that help us evaluate usage behavior from a technical and sales perspective. The data that we obtain in this way helps us to improve the app technically and to better tailor our offering to your needs.
FAQ
Data privacy
In the hvv switch app, we use a system that allows us to send offers and information to our users. This information is personalized, i.e. it is based on your behavior within the app (e.g. which service you book or which product you are interested in). We only collect this data if you agree to the "personalized approach".
You can of course use the hvv switch app to its full extent, even if you reject tracking. There are no disadvantages.
You can change these settings at any time like this:
Privacy: hvv switch App menu > Settings > Customize privacy settings.
Communication settings: Menu hvv switch App > Settings > Manage Message Center.
Yes, sure, you can. We offer a newsletter, which we provide tracking-independent. Under the following setting, you can activate it:
hvv switch App > Settings > Message Center > Email Notifications > Newsletter.