Get in touch with hvv switch. And our partners.

The service that hvv switch provides all comes from one place. And is all managed by us in that one place. So you don’t have to spend time calling around different hotlines and service points.

Get in touch with hvv switch customer service here:

Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm

Our postal address is:

Hamburger Hochbahn AG / hvv switch, Steinstraße 20, D-20095 Hamburg, Germany

MOIA Help Center

Right now you can reach the MOIA Help Center only online.

HVV Help Center

Please, use the HVV contact form for questions or complaints regarding the HVV.

Contact us directly using our contact form regarding all your questions about hvv switch: