Contact | Customer Service | Form | Hamburg | hvv switch

Get in touch with hvv switch. And our partners.

The service that hvv switch provides all comes from one place. And is all managed by us in that one place. So you don’t have to spend time calling around different hotlines and service points.

Get in touch with hvv switch customer service here:

Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm

Our postal address is:

Hamburger Hochbahn AG / hvv switch, Steinstraße 20, D-20095 Hamburg, Germany


You can currently only reach LOGPAY customer service online here.

MOIA Help Center

Right now you can reach the MOIA Help Center only online.

SIXT share Customer Service

Phone: +49 (0)381 - 8070-5366 (fixed landline tariff)
Availability: 24 hours every day

MILES Customer Service

Phone: +49(0)30-8379-5103 (fixed landline tariff)
Availability: 24 hours every day

Free2move | SHARE NOW Kundenservice

Telephone: +49 (30) 25 55 90 39 (landline charge)
Availability: 24 hours a day

TIER Customer Service

Phone: +49 (0)30 - 568 386 51
Availability: Monday-Friday from 6am-10pm

You can also reach the TIER support via live chat.

Voi Customer Service

Phone: +49 (0) 157-3599-3270
Availability: 24 hours every day

Stromnetz Hamburg – Hotline

Phone (24h): 0800 / 300 60 70

Online: Störungsmeldung Online - Stromnetz Hamburg (

Send our editorial staff an e-mail:


hvv switch stations

Here you can report parking offenders or damage/vandalism to our hvv switch points.

Contact us directly using our contact form regarding all your questions about hvv switch: