The service that hvv switch provides all comes from one place. And is all managed by us in that one place. So you don’t have to spend time calling around different hotlines and service points.
Get in touch with hvv switch customer service here:
E-mail: info@hvv-switch.de
Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm
Our postal address is:
Hamburger Hochbahn AG / hvv switch, Steinstraße 20, D-20095 Hamburg, Germany
hvv Customer Service
hvv customer service center Hamburg Centre, Johanniswall 2, 20095 Hamburg
Availability: Mondays to Fridays from 8:00 am to 6:00 pm
Please, use also the hvv contact form for questions or complaints regarding the hvv.
E-mail: 19449@hvv.de
Phone: +4(0)40 - 19 449 (fixed landline tariff)
MOIA Help Center
Right now you can reach the MOIA Help Center only online.
SIXT share Customer Service
E-mail: sixtshare-hvv@sixt.com
Phone: +49 (0)381 - 8070-5366 (fixed landline tariff)
Availability: 24 hours every day
MILES Customer Service
E-mail: hello@miles-mobility.com
Phone: +49(0)30-8379-5103 (fixed landline tariff)
Availability: 24 hours every day
WeShare Customer Service
E-mail: we-care@we-share.io
Phone: +49(0)30 255 585 657 (fixed landline tariff)
TIER Customer Service
E-mail: support@tier.app
Phone: +49 (0)30 - 568 386 51
Availability: Monday-Friday from 6am-10pm
Send our editorial staff an e-mail:
E-Mail: redaktion@hvv-switch.de
Contact us directly using our contact form regarding all your questions about hvv switch: