The service that hvv switch provides all comes from one place. And is all managed by us in that one place. So you don’t have to spend time calling around different hotlines and service points.
Get in touch with hvv switch customer service here:
E-mail: info@hvv-switch.de
Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm
Our postal address is:
Hamburger Hochbahn AG / hvv switch, Steinstraße 20, D-20095 Hamburg, Germany
LOGPAY
You can currently only reach LOGPAY customer service online here.
MOIA Help Center
Right now you can reach the MOIA Help Center only online.
SIXT share Customer Service
E-mail: sixtshare-hvv@sixt.com
Phone: +49 (0)381 - 8070-5366 (fixed landline tariff)
Availability: 24 hours every day
MILES Customer Service
E-mail: hello@miles-mobility.com
Phone: +49(0)30-8379-5103 (fixed landline tariff)
Availability: 24 hours every day
TIER Customer Service
E-mail: support@tier.app
Phone: +49 (0)30 - 568 386 51
Availability: Monday-Friday from 6am-10pm
Voi Customer Service
E-Mail: support@voiapp.io
Phone: +49 (0) 157-3599-3270
Availability: 24 hours every day
Stromnetz Hamburg – Hotline
Phone (24h): 0800 / 300 60 70
Online: Störungsmeldung Online - Stromnetz Hamburg (stromnetz-hamburg.de)
Send our editorial staff an e-mail:
E-Mail: redaktion@hvv-switch.de
Contact us directly using our contact form regarding all your questions about hvv switch: