We want to offer you the easiest possible access to the hvv Deutschlandticket. With the hvv switch app, we give you exactly that: easy and fast access to your favourite mobility, including the hvv Deutschlandticket.
FAQ
Deutschlandticket
We are continuing to develop our services in order to offer you an even better and simpler service. To make this possible, registration via hvv switch is currently necessary.
The hvv app was developed as a pure public transport app whose most important functions are information and ticket purchase. Today's mobility offers you much more: in addition to bus and train, car sharing, e-scooters, ride sharing and other offers in Hamburg and the surrounding area can be used. The aim of the hvv switch app is to reflect this diversity and to offer you a central and simple access to your favourite mobility.
Yes, this is possible. It is important to know that the Deutschlandticket is automatically extended at the end of a month for the following month. If your hvv M account does not have enough budget but still has a remaining budget, the Deutschlandticket will be extended and the amount not covered by the remaining credit will be deducted from your salary. If you have 0€ (remaining) budget, the Deutschlandticket will be cancelled automatically.
All questions and answers about the Deutschlandticket can be found at hvv, e.g. whether you can take your bike with you and how long the ticket is valid.
Chip card subscribers should be able to easily transfer their Deutschlandticket to the hvv switch app. If you’re not an hvv subscriber with a chip card and would like to buy a Deutschlandticket in the hvv switch app, simply tap “Buy Now.”
Unfortunately no. The takeover only applies to chip card subscribers with the customer contract partner Hamburger Hochbahn AG (customer number beginning with the digits "19").
This code is an automatically for you individually created and secure code, which is required for the transfer of the hvv subscription in the hvv switch app.
You can request your switch code via a contact form on hvv.de: https://www.hvv.de/switch-abo
Please note: This offer is only valid for chip card subscribers with a customer contract with Hamburger Hochbahn AG (customer numbers beginning with the digits “19”). If you receive the Hamburg social discount or are a student, this offer or ordering via the hvv switch app is also not supported.
You can request your switch code via a contact form on hvv.de: https://www.hvv.de/switch-abo