hvv switch Customer Service
E-mail: info@hvv-switch.de
Phone: +49 (0)40 3288 - 6363 (fixed landline tariff)
Availability: Mondays to Fridays from 8:00 am to 6:00 pm
LOGPAY
You can currently only reach LOGPAY customer service online here.
MOIA Help Center
Right now you can reach the MOIA Help Center only online.
SIXT share Customer Service
E-mail: sixtshare-hvv@sixt.com
Phone: +49 (0)381 - 8070-5366 (fixed landline tariff)
Availability: 24 hours every day
MILES Customer Service
E-mail: hello@miles-mobility.com
Phone: +49(0)30-8379-5103 (fixed landline tariff)
Availability: 24 hours every day
Free2move | SHARE NOW customer service
E-mail: hallo@free2move.com
Phone: +49 (0) 30 330831110 (landline charge)
Availability: 24 hours a day
TIER Customer Service
E-mail: support@tier.app
Phone: +49(0)30 - 568 386 51 (fixed landline tariff)
Availability: Monday-Friday from 6am-10pm
You can also reach support via live chat.
Voi Customer Service
E-mail: support@voiapp.io
Phone: +49 (0) 157-3599-3270
Availability: 8am - 9pm every day
Bike + Ride | Kienzler Stadtmobiliar GmbH
E-mail: support@bikeandridebox.de
Phone: 07831 788 900 (fixed landline tariff)
Availability: Mondays - Saturdays from 7:00 am - 6:00 pm (by phone) and Mondays - Fridays from 8:00 am - 6:00 pm (by E-mail)
Stromnetz Hamburg – Hotline
Phone (24h): 0800 / 300 60 70
Online: Störungsmeldung Online - Stromnetz Hamburg (stromnetz-hamburg.de)
hvv switch points
Here you can report parking offenders or damage/vandalism to our hvv switch points.