You can have multiple PayPal accounts, but only one credit or debit card and one bank account at a time. Note: Only one of your payment methods will be used per booking.
FAQ
SIXT share, SHARE NOW and MILES cars do not currently have child seats or booster seats.
Yes. The maximum load limit for an eScooter is 100 kg. Keep in mind that this includes any personal belongings you may be carrying with you.
Basically, both adults and children can ride in the MOIA. Further information can be found here.
Unfortunately not. This isn’t possible. A separate receipt will be sent for each booking. These receipts cannot be displayed for a particular time period in the hvv switch app.
The hvv switch app only shows you those cars that can be booked using the hvv switch app. Cars from other providers may legally park at hvv switch points, meaning that cars parked at a certain hvv switch point might not be displayed in the app.
Our offer is aimed specifically at users who make use of car sharing. We have created the hvv switch points for this use. For users who own their own e-vehicle, the public charging infrastructure is available.
You have to be at least 18 years of age to book a MOIA shuttle. Both adults and children of all ages can ride on the shuttle, as long as the conditions of transportation are met. This means that adults can take children with them provided they can be appropriately secured inside the vehicle. Special regulations apply to the carriage of children without parents or other adult supervisors. You can find more about this in the MOIA General Terms & Conditions.
Check whether your credit or debit card has expired. If necessary, deposit another card or another means of payment and use this for the booking. If necessary, contact our customer service at info@hvv-switch.de.
After selecting a car from a particular car sharing provider in the app, the service region will be shown on the map with a blue line denoting the outer limit. Any zones where parking is prohibited are shown in red.