You can’t find the pick-up point suggested by MOIA? What can you do?

First of all, please check the location function on your smartphone. Please also note that the exact location of stops is defined according to our licence. Just like hvv stops, for instance. This means the driver can’t take you and other passengers directly to your front door. The stop is not marked in any way either. You’ll only be able to see where it is by looking at the address in your hvv switch app.