Who should I contact if I want more information about the use?

For more information on using the charging infrastructure for our mobility partner SHARE NOW, please visit https://www.share-now.com/de/de/faq/fueling-and-charging/. If you have any concerns, such as a missing charging cable, please contact the customer service of the mobility partner directly.

In case of technical difficulties with the charging station, please contact Stromnetz Hamburg at the toll-free number 0800/300 60 20 20. The hotline is available 24/7. Please note that Stromnetz Hamburg needs the charging point number. You can find it on the side above the charging station.