Welcome to hvv switch
Here you will find information.
It's about means of transportation in Hamburg.
What is hvv switch?
- hvv switch helps you.
- hvv switch is an app.
- You can use different means of transportation.
- These are bus, train and ferry.
- These are e-scooters.
- That's car sharing.
- That's MOIA.
How do you use the hvv switch app?
Download the app
- Download the hvv switch app from the Apple App Store or Google Play Store.
Register
- Log in to the app.
- Confirm your e-mail address.
- You only need to register once.
Select means of transport
- Open the app.
- Select a means of transportation.
- See where you can find buses, trains, cars, e-scooters or MOIA.
Pay
- Set up PayPal, SEPA direct debit or a credit card as payment method.
- Pay for hvv tickets, SIXT share, SHARE NOW, MILES, TIER, Voi and MOIA.
- You can save your PayPal account, bank account or credit card directly in the app.
Book a ride
- Book your ride in the app.
- Pay online.
- Validate your driver's license once for car sharing.
- Activate your mobile phone number for TIER, Voi and MOIA.
Overview
- You can see your purchased tickets in the app.
- You can see your booked journeys in the app.
- You will receive invoices by e-mail.
Which means of transport are available?
hvv: Bus, train & ferry
- Travel by bus or train in Hamburg.
- Find timetables in the app.
Car sharing
- Rent a car.
- Find cars in the city.
- Drive wherever you want.
E-scooter
- Rent an e-scooter.
- Find e-scooters in the city.
- Ride wherever you want.
MOIA (Ridesharing)
- Ride with MOIA.
- Share the ride with others.
- MOIA vehicles pick you up near you.
Which hvv tickets are available with hvv switch?
- Germany ticket
- Short distance
- Short distance
- One-way ticket
- Weekly ticket
- 9:00 a.m. Day ticket
- 9:00 a.m. Group ticket
- All-day ticket
- The tickets are seven percent cheaper in the app.
- The discount does not apply to the DeutschlandTicket, weekly and monthly passes.
hvv switch stations
- There are hvv switch stations in Hamburg.
- You can park or rent car sharing cars there.
- There are over 195 hvv switch stations in Hamburg.
- The stations are for car sharing users.
- You can park cars from SHARE NOW, SIXT share, MILES and cambio there.
- hvv switch stations are often located at U-Bahn and S-Bahn stations.
- hvv switch stations are also located in residential and working areas.
Help and contact
Do you have any questions?
Do you need help?
Write an e-mail to: info@hvv-switch.de
Or give us a call: 040 123 456 789
We are available from Monday to Friday between 8 am and 6 pm.
This text in plain language should help you to better understand and use hvv switch.