You try to check in, but the app reports that you are not in the tariff area? | hvv switch | hvv switch

You try to check in, but the app reports that you are not in the tariff area?

Depending on the smartphone used, it can take up to 30 seconds for the current location to be determined when the location services are activated. So if you see this error message in the tariff area, your location has not yet been determined by the smartphone's location services. This can be prevented by permanently activating the location services or by allowing an appropriate amount of time to elapse between starting the app, including activating the location services, and starting your journey.

zurück zur Übersicht