How do you report damage to a car sharing rental vehicle?

New vehicle damage to a carsharing car should be reported directly to the respective customer service.

In the hvv switch app you can display already reported damage of the reserved car for inspection before the start of the rental. At this point, you will have the opportunity to contact the respective customer service directly to give up new damages.

If you notice any damage to a SIXT share car, please send an email with license plate number and photo(s) directly to before you start your trip.

If you identify damage at a TIER e-scooter, please report it to the TIER customer service.