What should you do if you receive a parking ticket?

Please wait until the relevant authority sends you a payment request directly. The authority that issues the request will obtain your contact details from the owner of the car sharing vehicle in order to identify the car sharing customer who was the driver of the vehicle at the time of the traffic offence. The document you will receive by post contains all the information you need to settle the payment request.

You will also be charged a handling fee by SIXT share, which will be settled via hvv switch using the method of payment used for the original booking (PayPal). Of course, you will also be sent a receipt for this transaction by e-mail as usual.

If you receive a parking ticket and you don’t think it is justified, your best option is to contact the sender of the ticket, i.e. the issuing authority, directly.