Why wasn’t the next MOIA shuttle reserved for you?

You just saw a MOIA shuttle around the corner from you and your booking request suggested another one? This can be down to various different reasons: It might be that the MOIA shuttle you spotted had already been booked by other customers and didn't have any more seats free. Or it would have had to make a detour to reach the next stop. The MOIA algorithm takes all these and many more factors into account to get you and your passengers to your destination as quickly and comfortably as possible.