What steps should you take before you start driving an e-scooter?

Carry out a safety check before every journey:

  • Are the brakes OK? Pump them to be sure.
  • Are the tyres undamaged? What about the entire e-scooter?
  • Are the lights working?
  • Does the e-scooter have enough battery?
  • And does your mobile phone have enough battery to finish your ride?

If you notice any defects on your TIER or Voi e-scooter, please let our hvv switch customer service know or feel free to contact Voi and TIER customer service directly.