Carry out a safety check before every journey:
- Are the brakes OK? Pump them to be sure.
- Are the tyres undamaged? What about the entire e-scooter?
- Are the lights working?
- Does the e-scooter have enough battery?
- And does your mobile phone have enough battery to finish your ride?
If you notice any defects on your TIER or Voi e-scooter, please let our hvv switch customer service know or feel free to contact Voi and TIER customer service directly.
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