The lockers are located inside the collective garage. You can open the collective garage with the QR code you received with your parking space booking. You can then use the second QR code you received with your locker booking to open the locker in the garage. Hold the QR code clearly visible in front of the scanner at the booked collective garage and wait for the locker door to pop open.
FAQ
In such cases, you will be actively informed via the app.
Yes, as long as you have a remaining budget, you can submit receipts.
If the amount submitted is higher than the available budget, you will only be reimbursed the portion covered by the remaining budget in the next payslip. Example: You submit a cab receipt worth €10 via the receipt scan, but only have a remaining budget of €6 - you will be reimbursed €6 with your next payslip.
No, unfortunately there is no waiting list.
Simply open the hvv switch app and go to the “Mobility budget” section in “Profile.” There you can view your current budget as usual. To submit a receipt, select “Submit new receipt.” Fill in the required information on the form. To upload a document, you can either take a photo of it, select it from your photo album, or upload it from your files.
Have you entered all the information? Great, then all you need to do is confirm that your details are correct.
The cost of the submitted receipt will be deducted directly from your mobility budget.
During the booking period, you can open and close the door of the shared garage and locker as often as you like.
You will receive the following information in the app before the journey begins:
- Boarding time and location
- Planned journey duration
- Destination address
As soon as you have been assigned a vehicle, you will also see
- the vehicle number
- the live location of your vehicle on the map
Yes, as soon as your vehicle approaches, the live location is displayed on the map.
- There must always be a residual budget.
- Your employer determines which means of transportation categories are permitted.
- If the means of transportation can be selected, then it is also activated for accounting.
- Please note that only receipts with a previous date may be submitted. The receipts can only be uploaded as a single document (max. 10 MB, permitted formats jpeg, PNG or pdf). If there are several pages, please merge them into one document in advance.
Telephone bookings are not possible. Exception: If you find yourself in a situation where you need to extend your booking via the app during your current rental, you may be asked to call cambio support. They will then help you further.