Your feedback is a central component of the test operation. It helps us
With your contribution, you are actively shaping the future of mobility in Hamburg.
You can deactivate the beta function in the following ways:
Please note: After deactivation, it is no longer possible to book further autonomous journeys. Re-entry into the test group requires re-registration and activation.
If you can't find an answer to your question about the autonomous shuttles here, take a look at MOIA's extensive FAQ.
No, vehicle models cannot be booked specifically. You book a so-called vehicle class, which can contain different models. The car will be allocated by the booking system no later than 15 minutes before the start of the journey.
When you make a journey request, you will be shown both classic MOIA journeys and autonomous journeys, depending on availability and configuration.
You recognize autonomous journeys by
The ‘MOIA Express’ option ensures that you reach your destination more directly and with shorter walking distances. You can see the pick-up and drop-off points before you book. This allows you to plan your route to the MOIA shuttle even better.
Unfortunately, you cannot extend your current booking in the app. As soon as your booking has expired, you can make a new booking to get access to the garage again.
Yes, you will find a “Autonomous only” filter in the offer overview.
This allows you to display only autonomous journeys.
If there are any problems with authentication or opening the door, the security driver will be on hand to help you.
Cambio cars are charged when they are not on the road.
To calculate the required charging time for the car in advance, it is necessary to know the approximate distance you want to drive.
In this way, cambio wants to ensure that the battery is sufficiently charged for the start of the journey.
