You can cancel the services individually by sending an email to info@hvv-switch.de. You can also use our contact form here on the website, or send us a cancellation request by post to: Hamburger Hochbahn AG / hvv switch, Steinstraße 20 in D-20095 Hamburg.
It is possible to re-activate a cancelled service at any time, as long as the General Terms & Conditions are adhered to. If you decide to terminate your hvv switch account, we will automatically terminate the accounts you have with our partners.