In principle, you can change your personal data saved in the hvv switch app at any time by simply logging into the hvv switch app and opening your customer profile. You can then change and save your data accordingly. Please note that altering certain data may result in it having to be verified once again, e.g. your mobile phone number or your chosen method of payment.
The e-mail address saved for your account can never be changed. Once successfully validated, various validated data such as your name, address and driving licence details can no longer be changed. If you ever need to change such information, please contact our hvv switch customer service.