FAQ
Ticket purchases

Once you’ve registered successfully with the hvv switch app, you can start buying hvv tickets straight away. The app will guide you through the purchase process and ask you for all the information required, such as your full name and your PayPal account. You should confirm your e-mail address within seven days.

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Your ticket purchased using the hvv switch app, for the HVV community tariff, is valid immediately after purchase. The 120-second countdown after you’ve completed your purchase indicates to inspectors whether your ticket was purchased in good time before you entered an area where a valid ticket is required.

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