Free2move | hvv switch | hvv switch

FAQ
Free2move

FAQ

Free2move cars are covered by liability insurance. In the event of an accident, the excess in the event of a claim is 1,000 euros.

The excess applies per claim. You can find more information here.

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FAQ

Outside the business area, you can only park a Free2move car for a stopover during your rental, but you cannot end the rental there.

If you want to make a stopover in a paid parking lot outside the business area, you will need to purchase a valid parking ticket. These costs will not be reimbursed by Free2move.

Please note: You cannot park in underground garages or other covered parking garages with Free2move!

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FAQ

Drop-off zones are part of the Free2move business area. A drop-off fee is charged if you park the car in drop-off zones and end your journey there. In some cases, a fee is also charged if you start your rental from a drop-off zone.

You can find out more about Free2move's drop-off zones and drop-off fees here.

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FAQ

The stickers show you which car sharing providers are authorised to use the hvv switch point. Use may vary depending on the provider and location: If the hvv switch point is located within the business area of the car sharing provider, the rental can be started, ended and also temporarily stopped there. If the hvv switch point is outside the business area, you can only stop temporarily. Your current rental cannot then be cancelled. With cars from the station-based car sharing provider Dorfstromer, you can stop off anywhere, regardless of the sticker.

Tip: The business areas of MILES, SIXT share and Free2move are displayed in the hvv switch app once you have selected a car.

FAQ

SIXT share:

Minimum age 21 years // Minimum driving license 0 years
For selected vehicle categories: Minimum age 25 years // Minimum driver's license possession 5 years

MILES:

Minimum age 18 years // Minimum driver's license possession 1 year

Free2move:

Minimum age 18 years for vehicle category XS // Minimum driving license possession 1 year

Minimum age 21 years for vehicle classes S, M, L // Minimum driving license possession 1 year

FAQ

Validations can only be carried out with driving licenses in card format. If you still have a paper driver's license, please exchange it for a plastic card. You can find all information about the exchange deadlines here.

FAQ

You can view your stored driving license data in the driving license section of your profile and adjust it if necessary. If you have already been validated with your old driving license data, adjusting your driving license data will initially result in your validation being withdrawn. You can then simply carry out a new validation with the new driving license data in order to be able to use the services requiring a driving license again.

FAQ

SHARE NOW is now Free2move. The cars from Free2move can be used via the hvv switch app, as was previously the case with SHARE NOW.

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