FAQ
MOIA 4 Kids

Of course, children can also travel on the MOIA. Therefore, special prices apply for families and children.

If your child needs a child seat or booster seat, open the app and select your starting point and destination. The page will then open where you can specify the number of people. If you open the "Booking options for children" section, you can book a child seat and/or booster seat there free of charge.

You can find more information here. In the MOIA article "What is the minimum age for using MOIA?" you can find more information about the different age groups and the respective regulations.

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MOIAs are equipped with a child seat in groups 1/2/3 (9-36 kg) and a booster seat (from 125 cm and 22 kg), which can be booked in the hvv switch app subject to availability. Please bring the appropriate baby seat yourself for smaller children and babies. Two of the seats in the vehicle are equipped with ISOFIX holders.

You are responsible for setting up the child seat or infant carrier and buckling your child in safely. The MOIA drivers will be happy to help you with this. This is how you book the right seat:

  • Select one or more adults in your booking request.
  • Add one or more children.
  • You can now open the booking options for children.
  • Select the child seat, booster seat or both and submit your request.

Did you know that children can travel alone with written consent? MOIA is happy to transport children from the age of 6 to school or to the football pitch. You can find out what you need to know when booking here. There you will also find the form for the declaration of consent.

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  • Children between the ages of 6 and 14 need a declaration of consent (written or digital) from their legal guardian if they are travelling unaccompanied. You can find the form for the declaration of consent here.
  • Upon request by the drivers, this must be presented (digitally or in writing).
  • Children before the age of 6 may only ride in the company of a suitable supervisor.
  • MOIA or the drivers do not assume any supervisory responsibility.
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