If you transfer your hvv subscription to the hvv switch app, the subscription on the hvv Card is automatically cancelled. Your card loses its validity.
In the hvv switch app the Deutschlandticket is immediately available and can be used immediately.
FAQ
hvv Subscription Takeover
Billing for the following month is always initiated from the penultimate working day (Mon.-Fri.) of a month using the payment method you have stored in hvv switch.
In this way, we ensure that the direct debit for the selected SEPA payment method does not take place before the 1st of the month.
If you have any questions, please contact the hvv switch customer service or the HOCHBAHN subscription customer service:
Phone: (040) 3288 - 6363 (landline charge)
mo - fr 8 a.m. - 6 p.m.
or
phone: 040/32 88 29 24 (landline fee)
mo - fr 8 - 18 o'clock
As much time as you need for your decision - your switch code, which can be seen on the back of the letter, does not lose its validity.