If you are unable to deposit your credit card, this may be due to various reasons: Before adding the credit card, your customer account will be checked for security reasons. If there are any inconsistencies, the credit card will not be added. Please contact our payment service provider LogPay Financial Services GmbH (firstname.lastname@example.org) for further information.
Another reason could be that your entries (credit card data, 3D-Secure check) were not verified during the deposit process. In this case, please contact your card-issuing bank or the respective credit institution. Technical reasons are also possible. In this case, please try again at a later date.