Drop-off zones are part of the Free2move business area. A drop-off fee is charged if you park the car in drop-off zones and end your journey there. In some cases, a fee is also charged if you start your rental from a drop-off zone.
You can find out more about Free2move's drop-off zones and drop-off fees here.
Have you forgotten to activate the parking mode? In this case, some cars lock themselves automatically ("engine lock").
If this is the case, briefly activate parking mode afterwards and exit it again immediately. You can then simply continue driving.
If you see parking offenders blocking a car sharing parking space on an hvv switch point, simply use this form to let us know.
You can easily report soiling and damage here.
The stickers show you which car sharing providers are authorised to use the hvv switch point. Use may vary depending on the provider and location: If the hvv switch point is located within the business area of the car sharing provider, the rental can be started, ended and also temporarily stopped there. If the hvv switch point is outside the business area, you can only stop temporarily. Your current rental cannot then be cancelled. With cars from the station-based car sharing providers cambio & Dorfstromer, you can stop off anywhere, regardless of the sticker.
Tip: The business areas of MILES, SIXT share and Free2move are displayed in the hvv switch app once you have selected a car.
SIXT share:
Minimum age 21 years // Minimum driving license 0 years
For selected vehicle categories: Minimum age 25 years // Minimum driver's license possession 5 years
MILES & cambio:
Minimum age 18 years // Minimum driver's license possession 1 year
Miles Premium vehicle class: minimum age 23
Free2move:
Minimum age 18 years for vehicle category XS // Minimum driving license possession 1 year
Minimum age 21 years for vehicle classes S, M, L // Minimum driving license possession 1 year
No. Provisional driving licenses and ID cards are not accepted for use of the car sharing services in the hvv switch app.
Validations can only be carried out with driving licenses in card format. If you still have a paper driver's license, please exchange it for a plastic card. You can find all information about the exchange deadlines here.
You can view your stored driving license data in the driving license section of your profile and adjust it if necessary. If you have already been validated with your old driving license data, adjusting your driving license data will initially result in your validation being withdrawn. You can then simply carry out a new validation with the new driving license data in order to be able to use the services requiring a driving license again.
The validation process can be completed in just a few minutes. ID and driving license documents can be scanned and uploaded directly via the app. The check is usually completed within 10 minutes. In some cases, the check can take up to 24 hours. During the night between 23:00 and 06:00, it may take a little longer for the validation to be completed.
You will be informed by e-mail as soon as it has been completed. After successful validation, you can use all car sharing services in the app.
