Yes, the operating area is displayed on the map during the journey configuration:
- The classic MOIA area is marked in gray.
- You can recognize the autonomous test area by the blue marking.
FAQ
Autonomous Shuttles
No, advance booking is unfortunately not possible at the moment.
However, we are working on adding this function in the near future.
When you make a journey request, you will be shown both classic MOIA journeys and autonomous journeys, depending on availability and configuration.
You recognize autonomous journeys by
- the “Autonomous” label in the offer list
- a price of €0.00, as the rides are free of charge in test mode
Yes, you will find a “Autonomous only” filter in the offer overview.
This allows you to display only autonomous journeys.
You will receive the following information in the app before the journey begins:
- Boarding time and location
- Planned journey duration
- Destination address
As soon as you have been assigned a vehicle, you will also see
- the vehicle number
- the live location of your vehicle on the map
The vehicle number will appear in the app as soon as a vehicle has been finally assigned to you - usually shortly after booking and in good time before you board.
Yes, as soon as your vehicle approaches, the live location is displayed on the map.
In such cases, you will be actively informed via the app.
As soon as your vehicle reaches the virtual stop, you will receive a notification in the app.
You can then use the “Start check-in” button to carry out authentication.
You only need to click on the button in the app for authentication.
If there are any problems with authentication or opening the door, the security driver will be on hand to help you.