Yes, you can cancel your StadtRAD account registered via hvv switch at any time in the hvv switch app.
Important: Canceling your hvv switch account does not affect any separate StadtRAD account you may have. So if you also have an account directly with StadtRAD, you must cancel that account separately with StadtRAD. Please note that both contracts are independent of each other and must therefore be canceled separately if you use both.
Note: There is no refund of the annual fee during the first year of the contract, as it is credited in the form of ride credits.
back to overview